The Borgata has been Atlantic City’s 800 pound gorilla for years. It consistently records at least double the gross gaming revenue than it’s nearest competitor. Melonie Johnson has only been in charge since late May, but it didn’t take her long to get up to speed and recognize what needed to be done to provide Borgata’s special customers with the level of amenities and service they expect, even though they opened almost three weeks later than the other casinos in Alantic City. She spoke with GGB Publisher Roger Gros for a feature in the September edition of Gaming Law Review about how the reopening and restrictions on normal casino service have impacted her operations. She also discusses diversity and what it means to be the first African American women to run a property in Atlantic City.
Podcast sponsored by FSBtech.com